Customer service and support

We're here to help you on your wellness journey

Get in touch with our team for product questions, support, or wellness guidance

Get in Touch

Choose the best way to reach us. We're committed to providing you with exceptional support.

email

Email Support

Send us a message and we'll respond within 24 hours

contact@livingrock.global

Response time: Within 24 hours

Send us a Message

Have a specific question or need personalized wellness advice? Fill out the form below and our team will get back to you.

Customer support team

Frequently Asked Questions

Find quick answers to common questions about our products and services.

How do I choose the right supplements?

Our wellness experts can help you select supplements based on your health goals, lifestyle, and dietary needs. Contact us for personalized recommendations.

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you're not satisfied, contact us for a full refund or exchange.

How long does shipping take?

Standard shipping takes 3-5 business days. Express shipping (1-2 days) is available for an additional fee. Free shipping on orders over $75.

Are your products third-party tested?

Yes, all our supplements undergo rigorous third-party testing for purity, potency, and safety. We provide certificates of analysis upon request.

Can I take multiple supplements together?

Most of our supplements can be taken together, but we recommend consulting with our wellness team or your healthcare provider for personalized advice.

Do you offer bulk or subscription discounts?

Yes! We offer 15% off subscription orders and bulk discounts for orders of 3+ bottles. Contact us to learn more about our savings programs.

Our Locations

Visit us at one of our wellness centers or corporate offices.

New York Office

New York Headquarters

location_on123 Wellness Ave, New York, NY 10001

phone+1 (555) 123-4567

scheduleMon-Fri: 9AM-6PM EST

Los Angeles Office

Los Angeles Wellness Center

location_on456 Health Blvd, Los Angeles, CA 90210

phone+1 (555) 987-6543

scheduleMon-Sat: 8AM-7PM PST

Research Lab

Research & Development Lab

location_on789 Innovation Dr, Austin, TX 78701

phone+1 (555) 456-7890

scheduleBy appointment only